Active Weight C.I.C Privacy Policy
At Active Weight C.I.C, we are committed to protecting your privacy and providing transparency around our data handling practices. This policy explains what data we collect about you, why we need it, how it is used, stored, shared and secured.
Information We Collect
The personal data gathered includes identifiers like your name, address, date of birth, phone number and email address. This data is provided when you fill out online forms, register for services, take surveys, access features of our website/apps or otherwise provide information to us directly.
How We Collect Data
In addition to the data you actively provide, we may use tracking technologies like cookies to gather usage statistics about your browsing habits, click patterns and visit history in order to improve website performance. We also utilize Google Signals to associate your visits with your signed-in Google account information if you have consented.
Data Storage
Email data is securely stored and managed using HubSpot CRM platform protected by enterprise-grade encryption and security controls. Other personal data resides in Firmstep’s CMS Cloud hosted on AWS data centers in Europe per GDPR standards.
Data Access and Sharing
Only authorized Active Weight C.I.C employees have access to user information. We will not share or sell personal data with third parties except service providers under contract to handle data processing/storage on our behalf while following strict confidentiality and security protocols.
Marketing Communications
We will only contact you for direct marketing purposes with your explicit consent, which can be withdrawn anytime.
Cookies and Website Technologies
We use first and third-party cookies for purposes like keeping you signed in, understanding site usage, providing a personalized experience and collecting visitor analytics. Cookies can be disabled but may impact site functionality.
Changes to This Policy
We may change this policy to reflect updates in our data practices, which we encourage you to review periodically. You can request copies of previous versions from us.
Questions and Concerns
If you have any questions about this policy or believe your data has been mishandled, please email hello@activeweight.co.uk. You can also file complaints with your local data protection authority.
